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Not only have I experienced great communication with Disaster Recovery Pros, their senior technician, Derek Miranda, was polite, knowledgeable, and very efficient. He clearly explained what was wrong, and how he was going to fix it. The repair was completed efficiently and with great attention to detail. If you want someone honest and skilled, Derek is the person to ask for.

Derek is truly exceptional. From start to finish, he demonstrated the highest level of professionalism, expertise, and integrity. He has a deep understanding of the restoration process and clearly communicates every step, which made a stressful situation feel manageable. His attention to detail, responsiveness, and commitment to doing the job right set him apart. What could have been overwhelming was handled efficiently and seamlessly because of his leadership. I highly recommend Derek and the entire team without hesitation.

Thankful for the prompt and courteous work done this morning by Sterling and Rashaud with Discovery Pros. Zack the project manager has also been the best going above and beyond to keep us informed… step by step answering all our questions in an efficient and courteous manner.